Additonal Product Terms
Product Use Agreement
Terms of Business (EN)
Service Level Agreements
Additional Product Terms
1. General Product Terms (Applicable to all Products)
1.1 These Additional Product Terms below govern your use of the Products. Capitalised terms used in this Additional Product Terms but not defined below are defined in the Product Use Agreement or the or other agreement with us regarding your use of the Products.
1.2 You represent and warrant that you shall not:
i) use the Product in any way that violates any applicable law, including any and all applicable trade and export regulations;
ii) use or otherwise direct us or the Product to interact or scan IP addresses, URLs and/or domain names for which you are not expressly authorised to do so, or to circumvent the security of another party’s network;
iii) employ or authorise our competitors or their employees to access or use the Product and its functionalities;
iv) except to the extent allowed under applicable law, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information relating to Product, or the Site Materials, or use any manual process to monitor or copy any such information for any other unauthorised purpose;
v) except to the extent allowed under applicable law, reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the Product, circumvent its functions, or attempt to gain unauthorised access to any part of the Product or their related systems or networks;
vi) attempt to gain unauthorised access to, interfere with, damage or disrupt any parts of the Product, the server(s) on which they are stored, or any server(s), computer(s) or database(s) connected to them;
vii) Use the Product to conduct any benchmark or stress tests, competitive analysis on, or publish any performance data of, the Product (provided that this does not prevent you from comparing the Product to other products for your internal business purposes);
viii) use the Product in a manner that any exceeds any limits set by us on maximum concurrent usage or could disable, overburden, damage, or impair the Product, including but not limited to consuming a commercially disproportionate amount of bandwidth, CPU usage, memory storage space, or any other network or system resource;
ix) attack the Product via a denial-of-service attack or a distributed denial-of-service attack;
x) introduce into the Product any malicious or technologically harmful materials including but not limited to malware, viruses, Trojan horses, worms, logic bombs, harmful software code, data, or files that may damage, interfere with, intercept or expropriate any system, data, personal information or property;
xi) use the Product to transmit, or procure the sending of, any advertising, promotional, or otherwise unauthorised material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation;
xii) use the Product to impersonate or attempt to impersonate us, our employees, another user, or any other person or entity;
xiii) “frame”, “mirror” or serve any part of the Product on any web server or other computer server over the Internet or any other network;
xiv) use any robot, spider, or other automatic device, process, or means (other than such application programming interfaces expressly authorised by us) to access, monitor, or otherwise copy any material on the Product for any purpose; or
xv) otherwise attempt to misuse, abuse, or interfere with the proper working of the Product.
1.3 We reserve the right to terminate your access to and use of the Product if you violate this Section.
2. BETAS AND TRIALS
2.1 Additional Disclaimers for Betas and Trials:
WITHOUT LIMITING ANY DISCLAIMERS IN THE AGREEMENT OR THE SERVICE TERMS, BETA SERVICES AND BETA REGIONS ARE NOT READY FOR GENERAL COMMERCIAL RELEASE AND MAY CONTAIN BUGS, ERRORS, DEFECTS, OR HARMFUL COMPONENTS. ACCORDINGLY, AND NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE AGREEMENT OR THESE SERVICES TERMS, AWS IS PROVIDING BETA SERVICES AND BETA REGIONS TO YOU “AS IS.” AWS AND ITS AFFILIATES AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE REGARDING BETA SERVICES AND BETA REGIONS, INCLUDING ANY WARRANTY THAT THE BETA SERVICES AND BETA REGIONS WILL BECOME GENERALLY AVAILABLE, BE UNINTERRUPTED, ERROR FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT, INCLUDING YOUR CONTENT, WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. EXCEPT TO THE EXTENT PROHIBITED BY LAW, AWS AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. AWS’S AND ITS AFFILIATES’ AND LICENSORS’ AGGREGATE LIABILITY FOR ANY BETA SERVICES AND BETA REGIONS WILL BE LIMITED TO THE AMOUNT YOU ACTUALLY PAY US UNDER THIS AGREEMENT FOR THE SERVICES THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS PRECEDING THE CLAIM.
3. HORANGI WARDEN
3.1 Resource Limits
i) You are entitled to utilise the amount of resources allocated to you as specified in the Order Form, Statement of Work and/or Proposal. Where the amount of resources allocated to you is not specified in the Order Form, Statement of Work and/or Proposal, you shall be entitled to utilise the amount of resources as stated below:
Number of resources in each tier
Starter Tier: Up to 50 cloud resources
Pro Tier: Up to 100 cloud resources
Enterprise Tier: More than 200 cloud resources
3.2 Fees Payable
i) The Fees will remain fixed during the Initial Term of your subscription unless (i) you exceed the amount of resources allocated to you as specified in the Order Form, Statement of Work, Proposal and/or in Clause 3.1a. of the Additional Product Terms, (ii) you upgrade your Tier, (iii) you subscribe to additional features or products, or (iv) otherwise agreed to in your Order.
ii) Unless otherwise specified in the Order Form, Statement of Work and/or Proposal, we shall be entitled to charge the following Fees for each additional resource used in excess of the amount of resources allotted to you:
Additional fees per month for each additional resource used
Starter Tier: US$ 16 per additional resource per month
Pro Tier: US$ 12 per additional resource per month
Enterprise Tier: US$ 15 per additional resource per month