Horangi Cookie Policy

Last updated: 31 October 2019

Horangi Pte. Ltd. (“Horangi”) uses cookies when you visit our Site or use the Horangi Platform. This Horangi Cookie Policy (“Cookie Policy”) explains how we do so, as part of our commitment to your privacy.

Capitalized terms used in this Cookie Policy that are not defined within shall have the meanings provided for those terms in the Website T&Cs, Client Terms of Business, and/or Privacy Notice.

1. What is a cookie?

(a) A cookie is a small text file sent to your browser when you visit a website. Cookies contain useful information that allows the website to remember your interactions with it, such as site preferences, logins, and order information. Almost all websites use cookies in order to provide a better user experience.

2. Why and how do we use cookies?

(a) Horangi uses cookies to improve and optimise our Offerings, the Site, and our service standards to you and our Clients. Cookies enable us to do so by remembering your interactions with our Site as you navigate around it. We also use cookies in conjunction with third-party analytic tools to track and analyze usage and other statistical information in an anonymous manner.

3. How do I disable cookies?

(a) If you wish to disable the use of cookies, you may still visit our Site and the Horangi Platform, but your ability to use some features or areas of those offerings may be limited as many functionalities of our Site and the Horangi Platform utilises cookies.

(b) You can enable or disable the use of cookies through your web browser. Please refer to your browser manual for more information.

4. What types of cookies do we use?

(a) Horangi uses cookies for the following purposes:

  • (i) Account Registration. These cookies are used when you register for an account on the Site or Horangi Platform, to allow us to manage the registration process. They are usually deleted when you log out of the Site or Horangi Platform, however they may be used to remember your site preferences when logged out.
  • (ii) Login Features. These cookies are used to remember that you have logged into the Site or Horangi Platform, preventing you from having to log in every single time you visit a new page. They are usually removed or cleared when you log out, to ensure that you can only access restricted features and areas when logged in.
  • (iii) Placing Orders. These cookies are used to remember and process any purchases you make within the Site or Horangi Platform.
  • (iv) Site Preferences. These cookies are used to remember information you have entered or choices you make on the Site or Horangi Platform (such as your username, language, or your region). They also store your personalised preferences in order to optimize your use of Horangi’s platform and services (such as the user language). These preferences stored on your computer as persistent cookies, so that you will not have to set them every time you use the Site or Horangi Platform.
  • (v) Analytics. These cookies are placed on our Site and/or the Horangi Platform by third-party analytical providers to allow us to better understand how our users interact with our Site and the Horangi Platform. These cookies cannot be used to identify you as an individual, and any information collected from these cookies is only used statistically, so that we may continuously improve your user experience. Such information includes how long you spend on our Site and the Horangi Platform, and the types of pages you visit on our Site and the Horangi Platform. We utilise third-party analytics cookies from the following providers:
  • Google Analytics
  • Facebook Analytics
  • HubSpot
  • Hotjar
  • Mixpanel
  • (vi) Other third-party functionality cookies. These cookies are placed on our Site and/or Horangi Platform by third-party providers to enable functionalities such as embedded video and updates on our available careers. These cookies cannot be used to identify you as an individual, and any information collected from these cookies is only used to enable such functionalities. We utilise third-party analytics cookies from the following providers:
  • Youtube

(b) More information about our third-party analytics or functionality cookies can be found on their respective websites.

5. Contact Us

(a) To contact us on any aspect of this Cookie Policy or to provide any feedback that you may have, you may get in touch with our Data Protection Officers by emailing dpo@horangi.com, or by post addressed to:

Office of the Data Protection Officer
Horangi Pte. Ltd.
155B Telok Ayer Street
Singapore 068611.

(b) All such communication should include, at least, the following details:

  • (i) Your full name and contact information; and
  • (ii) a brief description of your query or feedback.

(c) We treat such queries and feedback seriously and will deal with them confidentially and within a reasonable time.

6. Amendments and Updates

(a) We may amend this Cookie Policy from time to time to ensure its consistency with any developments to the way we use cookies, and/or any changes to the laws and regulations applicable to us. We will make available the updated Cookie Policy on the Site. All communications, transactions and dealings with us shall be subject to the latest version of this Cookie Policy in force at the time.